HeartStone

Building and keeping a sustainable business is best accomplished by:

• employees empowered by plans based on the company strategy and its relation to their role
• doing the right things at the right time
• developing trust and integrity in relationships
• demonstrating professionalism in information handling, communication and time

Key to this productivity is the match of each personal action to the forward direction of company and unit goals, which is easily accomplished in Outlook.

The Outlook For Business learning programme teaches the business value of using Microsoft Outlook as a strategic productivity tool. A mix of workshop and personal coaching at your workplace ensures staff can use Outlook to focus on meeting their key objectives and to contribute effectively to company goals.

Attendees will learn to extend their practical use of Outlook to cover:

• Matching Actions To Corporate Goals
• Enhanced Relationship Management
• Time Management
• Priority Task Control
• Intellectual Property Management
• Email Control
• Meeting Management
• Commitment Tracking and Control
• Personal desktop control
• Enhanced Communications

In many cases this learning has resulted in the recognition and development of simple, automated business processes, providing extra productivity and real dollar gains, without involvement of scarce IT expertise. Examples include recruitment management, sales territory call planning and project control.

Outlook For Business learning can be delivered by a combination of Workshop and personal coaching or by personal coaching alone.

Learning materials exist for MS Outlook 2000 through to Outlook 2013.

Users, from novice to advanced, will gain benefit from this training. Our current clients span all industry sectors, as well as individuals.